| Connection types | Fees | Criteria for charging |
| New connection | $300 | A telephone service has not previously been connected at your premises or if you need an additional line. |
| Existing connection | $110 | A working telephone socket exists from a previous connection. |
| Existing connection with a requested technician visit | $380 | A working telephone socket exists from a previous connection and our technician is not required to visit your premises, but you have requested a visit. |
| Additional connection | $85.00 | The additional connection is requested when connecting an existing connection where our technician is required or requested to visit your premises. |
| Additional connection | $200 | The additional connection is requested when connecting a new connection. |
| Service transfer | $0 | When you move your current serviceable number that is with another provider to IPSTAR |