Internet Connectivity and Network Status

Here you can find all the event notices that may affect your internet service with IPSTAR Australia. Should you be experiencing an issue that is not covered by a notice here, please check out the support pages which will help you troubleshoot the service.

Please note that all times are shown in Australian Eastern Standard Time (AEST).

Service	Status
nbn^™ Satellite status
nbn^™ Fixed Line Broadband status
nbn^™ Fixed Wireless status
ADSL/ADSL 2+ status
nbn^™ Interim Satellite status
IPSTAR (ABG) Satellite status

Advisory notices

SERVICE: IPSTAR nbn™ Satellite

ISSUE: Service degradation

SEVERITY: Degraded

PERIOD: To be advised

Some IPSTAR customers on the Sky Muster network may be currently experiencing slow speeds due to a service degradation issue. We are working with the NBN to resolve this issue as soon as possible. Currently, we believe approximately 200 customers may be affected by this issue.

SERVICE: IPSTAR nbn™ Satellite

ISSUE: Emergency Maintenance

SEVERITY: Outage

PERIOD: 30 minutes

Status : Confirmed with NBN

Started at : 12/08/2017 02:00am AEST

Expected End Time : 12/08/2017 05:00am AEST

Impact: No internet for all LTSS customers.

Please be advised that on the 12-8-17 IPSTAR will be conducting emergency maintenance on our Sky Muster network. This work may result in up to 30 minutes of downtime during the hours of 2.00am to 5.00am. During this time we will be upgrading ASR1004 firmware to resolve NATting bug.

SERVICE: IPSTAR nbn™ Satellite

ISSUE: Scheduled maintenance

SEVERITY: Outage

PERIOD: 1 hour

Status : Confirmed with NBN

Started at : 08/08/2017 2.00am AEST

Expected End Time : 08/08/2017 3:00am AEST

Impact : Total loss of connection on Sky Muster services.

Please be advised that on the 8-8-17 IPSTAR will be conducting scheduled maintenance on our Sky Muster network. This work may result in up to 1 hour of downtime during the hours of 2.00am to 3.00am. During this time we will be performing upgrades to our Sky Muster network to insure we are able to continue to offer a high level of service to our customers.