Internet Connectivity and Network Status

Internet Connectivity and Network Status

Here you can find all the event notices that may affect your internet service with IPSTAR Australia. Should you be experiencing an issue that is not covered by a notice here, please check out the support pages which will help you troubleshoot the service.

Please note that all times are shown in Australian Eastern Standard Time (AEST).



Service
Status
nbn™ Satellite status

nbn™ Fixed Line Broadband status

nbn™ Fixed Wireless status

ADSL/ADSL 2+ status

nbn™ Interim Satellite status

IPSTAR (ABG) Satellite status

Advisory notices

SERVICE: IPSTAR nbn™ Satellite

ISSUE: Service degradation

SEVERITY: Degraded

PERIOD: To be advised


Some IPSTAR customers on the Sky Muster network may be currently experiencing slow speeds due to a service degradation issue. We are working with the NBN to resolve this issue as soon as possible. Currently, we believe approximately 200 customers may be affected by this issue.


SERVICE: IPSTAR nbn™ Satellite

ISSUE: Emergency Maintenance

SEVERITY: Outage

PERIOD: 30 minutes


Status : Confirmed with NBN

Started at : 12/08/2017 02:00am AEST

Expected End Time : 12/08/2017 05:00am AEST

Impact: No internet for all LTSS customers.

 

Please be advised that on the 12-8-17 IPSTAR will be conducting emergency maintenance on our Sky Muster network. This work may result in up to 30 minutes of downtime during the hours of 2.00am to 5.00am. During this time we will be upgrading ASR1004 firmware to resolve NATting bug.


SERVICE: IPSTAR nbn™ Satellite

ISSUE: Scheduled maintenance

SEVERITY: Outage

PERIOD: 1 hour


Status : Confirmed with NBN

Started at : 08/08/2017 2.00am AEST

Expected End Time : 08/08/2017 3:00am AEST

Impact : Total loss of connection on Sky Muster services.

 

Please be advised that on the 8-8-17 IPSTAR will be conducting scheduled maintenance on our Sky Muster network. This work may result in up to 1 hour of downtime during the hours of 2.00am to 3.00am. During this time we will be performing upgrades to our Sky Muster network to insure we are able to continue to offer a high level of service to our customers.


    • Related Articles

    • How to set up Wi-Fi calling on an iPhone

      Many of our customers are in rural regions around Australia. They are often connected with IPSTAR on a satellite connection and they have a mobile phone to make calls. But many of our customers live in remote locations where mobile phone coverage is ...

    • Frequently Asked Questions

      My service is very slow and I’m not getting any websites loading during the day but after 1am it works fine. Have you checked your latest data usage to see if you have peak data left? This type of problem sounds like you have used up all your peak ...

    • Getting connected to nbn™ Fixed Line

      How does optic fibre technology work? In Optic fibre technology, electronic information is converted into light pulses using a transmitter. When a signal reaches the other side, it gets converted back to electronic information with the help of an ...

    • How To Turn On Metered Connections In Windows 10

      One thing you might want to try when trying to save data on Windows 10 is a metered connection as it will stop many of the automatic updates from happening in the background on your system (note: not all updates, Microsoft may still push some ...

    • Is iCloud Using Up All Your Data? Consider Using Wi-Fi Sync Instead

      The Apple iPhone and the Apple iPad are two of the most popular devices in the world right now. People love Apple’s phones and tablets and for many years they have been the most popular devices in both categories of tech with their market share ...